Summary — what you should know
These Terms of Service ("Terms") govern your access to and use of the ORXA platform ("Platform," "Service," or "ORXA"), provided by ORXA ("we," "our," or "us"). By creating an account, joining a workspace, or otherwise using the Platform, you agree to be bound by these Terms.
If you are using the Platform on behalf of an organization, you represent that you have the authority to bind that organization to these Terms, and references to "you" include both you individually and that organization.
If you do not agree to these Terms, do not access or use the Platform.
Please also read our Privacy Policy, which is incorporated into these Terms by reference and explains how we collect, use, and store your data.
To use the Platform, you must:
You must register for an account to use the Platform. During registration, you will provide your name, email address, and a password, or authenticate via a supported third-party identity provider (currently Google). You agree to provide accurate and complete information and to keep it up to date.
After registration, you must verify your email address before you can log in or use the Platform. We will send a verification link to the address you provide. If you do not verify your email, your account will remain inactive.
You are responsible for maintaining the security and confidentiality of your account credentials. You must not share your password or allow others to access your account. You are responsible for all activity that occurs under your account. If you suspect unauthorized access, you must notify us immediately.
The Platform is organized around workspaces. Each workspace is created by an owner and may include additional members with assigned roles (owner, admin, or member). Workspace owners are responsible for the activities of all members within their workspace.
ORXA is a cloud-based AI agent platform that allows users to:
You agree to use the Platform only for lawful purposes and in accordance with these Terms. You are solely responsible for all content you upload, input, or configure on the Platform, including documents, agent instructions, integration credentials, and webhook configurations.
You represent and warrant that you have all necessary rights, licenses, and permissions to upload, use, and process any content you provide to the Platform.
You must not use the Platform to:
AI Output Accuracy
AI-generated outputs are not guaranteed to be accurate, complete, or suitable for any particular purpose. They may contain errors or hallucinations. You are solely responsible for reviewing and validating any outputs before acting on them.
The Platform uses large language models (LLMs) provided by third parties (including OpenAI, Anthropic, and Google). AI outputs are not a substitute for professional advice in any domain.
No PII Redaction
When an agent processes a message, relevant content from your knowledge base and system instructions are transmitted to the AI provider. We do not perform content redaction or PII detection before transmitting this data.
Your Data, Your Rights
You retain all ownership rights to the content you upload, create, or configure on the Platform. We do not use your content to train our own AI models. We do not claim ownership of AI-generated outputs.
By providing content, you grant us a limited license to use, store, process, and transmit it solely to operate the Platform.
Your use of third-party integrations is subject to the terms of service and privacy policies of those third parties. You are responsible for any actions taken by agents via connected integrations.
The availability of an integration does not constitute our endorsement of that third-party service. We are not responsible for interruptions or changes to third-party services.
We do not guarantee any specific level of uptime or availability. The Platform may be unavailable due to maintenance, infrastructure failures, or circumstances beyond our control.
The Platform is offered under different plans (free, pro, enterprise). Paid plans are processed through Xendit. AI processing consumes tokens, which are counted and tracked per agent.
You may stop using the Platform at any time. We may suspend or terminate your account if you violate these Terms, fail to pay fees, or if continuing service would expose us to risk.
Upon termination, your data is soft-deleted. Execution records are not automatically purged. See our Privacy Policy for full retention details.
Key Point
THE PLATFORM IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE PRIOR 12 MONTHS.
You agree to defend and hold harmless ORXA from claims arising from your use of the Platform in violation of these Terms, your uploaded content, or your use of third-party integrations.
These Terms are governed by the laws of the Republic of Indonesia. Disputes shall first be subject to good-faith negotiation, then submitted to the competent courts in Indonesia.
We may update these Terms from time to time. We will notify users of material changes and provide at least 14 days' notice where practicable. Continued use after updates constitutes acceptance.
If you have questions about these Terms, please contact us:
ORXA
Email: admin@vereintech.com
Website: https://www.vereintech.com/orxa
Questions? Contact us at admin@vereintech.com
Last reviewed April 17, 2026 (v2.0).